What is proactive cybersecurity, and how do you implement it?

To keep cyberthreats at bay, you need proactive cybersecurity solutions in your arsenal. They identify and contain threats before they wreak havoc on your systems and cause significant productivity and financial losses. Here’s all you need to know about proactive cybersecurity and how to implement it. What is proactive cybersecurity? Traditional cybersecurity is reactive — […]

5 Tips to prevent VoIP downtime

Voice over Internet Protocol (VoIP) telephony systems are more mobile, have greater functionality, and cost less than traditional landline phones. But like any type of IT, VoIP is vulnerable to disruptions caused by equipment failure, disasters, and cyberattacks. To make your VoIP systems more resistant to unforeseen and adverse events, follow these tips. Choose your […]

Microsoft Word hacks and tricks to improve productivity

To get different tasks done, businesses need a dependable, feature-rich productivity suite like Microsoft Office. Included in Office is Microsoft Word, a time-tested word processor that millions of organizations use. Now, Word has a refreshed look and feel, and is packed with even more features for improving productivity. Work online Don’t have the Word app […]

4 Things to consider before choosing an MSP

Incorporating technology into business operations can be challenging because it’s always evolving. Many companies simply can’t keep up — this is why many of them turn to managed IT services providers (MSPs) for their tech needs. Read on to learn more about them. MSPs defined MSPs are companies composed of specialists from various IT fields. […]

What are the ownership costs of VoIP?

Voice over Internet Protocol (VoIP) systems are a cost-effective way to improve business communication, as they are billed at a standard monthly fee. But aside from the monthly bill, your VoIP system will also come with other costs of ownership that you should know about. Upfront costs Upfront costs are largely determined by the manner […]

Microsoft 365’s must-try features for hybrid workers

Keeping employee productivity up, maintaining operational efficiency, and streamlining communications are just some of the challenges in today’s hybrid workplace. Fortunately, organizations can overcome these problems with the help of Microsoft 365’s dynamic new features. Let’s take a look at the most promising upgrades in M365. Work seamlessly with Windows 365 Windows 365 is a […]

Your business needs a business continuity plan — here’s why

Do you know why some small- to medium-sized businesses (SMBs) fail during the first five years of operation? Poor leadership is one reason, inadequate capital is another. Another possible cause is the lack of preparation for major disruptions like natural disasters and cyberattacks. If you want to prevent this from happening to your business, you […]

Your password may not be secure — update it now

The National Institute of Standards and Technology (NIST) once said that a good password consisted of three things: upper- and lowercase letters, numbers, and symbols. However, the NIST has now reversed its stance on good passwords. Here’s why and what they are now recommending. The problem The issue isn’t that the NIST advised people to […]

Why your company should record calls

If you own and operate a small- or medium-sized business that relies on positive word of mouth, you probably need to make sure the quality of your customer service is top-notch. It definitely pays to have excellent products and/or services in the first place, but it wouldn’t hurt to leverage other tools at your disposal. […]