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Top 5 VoIP security essentials for businesses

The adoption of Voice over Internet Protocol (VoIP) systems by businesses is on the upswing due to the economic benefits and expanded features they offer. Yet, the susceptibility of VoIP systems to cyberattacks is a pressing concern. To fortify your VoIP phones against potential threats, implementing key security measures is a must. Enhance password security […]

How can Viva Insights help drive your team’s productivity?

Struggling to break through your team’s current productivity ceiling? Viva Insights might be the missing piece. This powerful Microsoft tool goes beyond basic analytics, offering data-driven insights that help you identify hidden inefficiencies and optimize workflows. Let’s take a look at how you can leverage Viva Insights to collaborate more effectively and propel your team’s […]

Dispelling common misconceptions about disaster recovery for modern businesses

Disasters come in various forms, from malicious cyberattacks to unexpected system failures to natural calamities. With these threats becoming increasingly common, businesses must navigate through a maze of myths and misconceptions surrounding disaster recovery. Here are the top six disaster recovery myths you should be aware of. Myth 1: Disaster recovery is only necessary for […]

Prevent cyberattacks from inflicting financial losses with cyber insurance

Small businesses face a growing challenge in securing their data and operations in today’s digital age. The prevalence of cyberattacks highlights the importance of an effective cybersecurity strategy. Essential elements include firewalls, data backups, and regular cybersecurity awareness training for employees. However, a holistic approach should also consider cyber insurance. This financial instrument provides an […]

Leverage unified communications for your SMB

If you’re looking to optimize your business processes, consider adopting unified communications (UC). In this short guide, we explore the transformative potential of UC in enhancing your company’s information system. We also look at the growing accessibility and affordability of UC solutions, making them an appealing choice for businesses like yours. Unified communications defined Unified […]

Strengthen your passwords with NIST guidelines

Many users unknowingly create weak passwords or mishandle them through common habits, leaving their data and accounts vulnerable to breaches. To combat this vulnerability, the National Institute of Standards and Technology (NIST) offers clear guidelines for crafting strong passwords and good practices to ensure password integrity. What is NIST? NIST is a US government agency […]

Optimizing efficiency and enhancing customer experience with AI

Beyond the established benefits of Voice over Internet Protocol (VoIP), AI-powered VoIP offers a transformative approach. This innovation harnesses artificial intelligence (AI) to streamline telecommunications operations and deliver a superior user experience. AI-powered call analysis AI-powered customer experience analysis offers valuable insights into your customer service operations. These tools can automatically parse call recordings, identifying […]

6 Microsoft 365 migration errors to avoid

Embarking on a Microsoft 365 migration is a transformative journey for any organization, but there are numerous pitfalls you should watch out for. In this article, we look at six critical errors that often lead to migration failures. By understanding these common missteps, you’ll be equipped to navigate your migration smoothly, ensuring a seamless transition […]

Unleash your team’s potential: Strategies for boosted efficiency

In the bustling world of business, the tick-tock of the clock is often the background beat. Every minute counts, and to flourish, small-business owners like you need a workforce that thrives on efficiency. With the right approach, you can transform your team into a well-oiled productivity machine, driving your business forward and helping you achieve […]

Top 5 gateways and vulnerabilities that lead to security breaches

IT-forward businesses operate more efficiently and precisely than ever before, but if they’re not taking the necessary precautions, they can also be vulnerable to more cyberattacks. With more devices connected to the internet today, it’s essential to be aware of the most common weak points that hackers use to breach your systems. Social engineering Social […]