Voice over Internet Protocol (VoIP) calls are made through the internet instead of traditional phone lines. So, if your company’s internet connection is down, its ability to make and receive phone calls also suffers. Below are some strategies you can use to make sure your VoIP phone service doesn’t experience any interruptions. Choose a VoIP […]

Hybrid work is quickly becoming the norm, and Microsoft has responded to this shift by improving Microsoft 365 to address the challenges that come with the hybrid work setup. Specifically, Microsoft has added tools and features that allow hybrid workers to be more efficient and collaborative. If you’re implementing hybrid work, here are some Microsoft […]

Disasters can happen to anyone, and when they do, it can be difficult for small- or medium-sized businesses (SMB) to get back on their feet. Your business could be at risk if you’re not prepared for a natural disaster or an unexpected emergency. Here are a few tips to help keep your business afloat during […]

Passwords are a necessary evil in today’s world. We need them to protect our online identities, but they can be a pain to remember and type in. That’s why it’s important to ensure your passwords are up to date and compliant with the National Institute of Standards and Technology (NIST) guidelines. NIST released updated password […]

Voice over Internet Protocol (VoIP) systems can streamline business communications, but like any technology investment, you need to consider its direct and indirect costs. Here are the different costs you need to account for when owning a VoIP system. 1. Initial costs Initial costs are the expenses related to acquiring the VoIP system. Most businesses […]

Microsoft 365 has made it easier than ever to share calendars. With these few simple steps, you can efficiently and securely share your calendar with co-workers, family members, or anyone else you choose. What is Outlook? Outlook is a personal information manager from Microsoft, available as part of the Microsoft 365 suite. Aside from managing […]

Investing in new IT solutions can boost your team’s productivity, improve your customer service, and fortify your cyber defenses. To maximize the returns you gain from any new IT investment, be careful of these common mistakes. 1. Failing to align new tech with business goals While many advertisers sell new technologies as the ultimate solution […]

Your email account is one of the most important pieces of online property you own. It’s the gateway to your other online accounts. If your email account falls into the wrong hands, it can be used to wreak havoc on your business. Here are surefire ways to bolster your email account security. Use strong passwords […]

Problems tend to occur when an employee can’t remember important conversations or what was agreed upon over the phone. Recording phone calls is an ideal way to resolve this issue. When your business records customer service calls, you can review previous conversations with customers and resolve issues faster. But that’s not all — here are […]

Microsoft 365 offers a number of features to help you protect your business’s data. In this article, we provide seven ways to boost data protection in Microsoft 365. Follow these tips so you can rest assured that your data is safe and secure. Secure mobile devices It’s common for employees nowadays to use personal smartphones […]