Blog

Office desk phones are quickly becoming obsolete as many employees work off site. This is why forward-thinking businesses are using softphones instead of traditional telephony systems for most, if not all, of their communications. If your company hasn’t already done so, here are some compelling reasons to start using softphones. Anytime, anywhere business phone Softphones […]

IT administrators are in charge of supervising and securing workflows, devices, and software to ensure optimal user experience while keeping cyberthreats at bay. The shift to remote work — and more recently, hybrid work — has not been a walk in the park for them. The good news is that Microsoft is doing all it […]

People are visual creatures, so we interpret visual data better than written words. That’s why most businesses turn to dashboards to present data in a way that’s easy to understand. Here are some common uses of dashboards across various business functions. Marketing insights Your organization’s marketing department analyzes a significant amount of data from various […]

Hackers have found a clever way to get around anti-malware software — they’re using fileless malware, a type of malicious software that’s not as visible as traditional malware. This means it can infect your entire infrastructure without you even knowing. Let’s take a closer look at how fileless malware works and what you can do […]

If a business’s hotline keeps callers waiting for long periods, many callers may feel frustrated and just hang up. This results in an unpleasant customer experience that turns off current and potential customers. To keep callers on the line, use these Voice over Internet Protocol (VoIP) features. VoIP phone systems can help make waiting on […]

The shift from traditional office setups prior to the pandemic to flexible working arrangements in the post-COVID-19 era has been tough on IT administrators. They have had to juggle multiple tasks, including supervising and securing workflows, devices, and software, and deploying IT solutions within budget while keeping cyberthreats at bay. To help IT personnel fulfill […]

For years, big companies have been harnessing the power of business intelligence (BI) to improve business performance. And for them, paying experts to analyze large data sets is no issue. It’s different with small- and medium-sized businesses (SMBs). SMBs also store large volumes of data, but many SMB owners are wary of spending too much […]

Hackers may have found an effective way to track users using a web browser or password manager’s password autofill feature. Here’s how they do it and what you can do to protect yourself. Why password autofill is so dangerous Modern web browsers and password managers have a feature that enables usernames and passwords to be […]

Microsoft Teams and Google Meet are two of the most popular online communication platforms today, thanks to their robust set of features that make staying connected with clients and colleagues easy and convenient. As the two tools are pretty much the same in terms of functionality, picking just one can be a challenge. Here, we […]

Microsoft 365 Groups’ connectors feature enables users to link to and get information from third-party apps in Microsoft Outlook. This feature helps keep workflow and collaboration much more seamless for teams who constantly share ideas and relevant information with one another. Learn how you can maximize this feature for your team. How do connectors work? […]