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More and more small- to medium-sized businesses (SMBs) are relying on Microsoft 365 as their productivity suite of choice. When this software solution was released years ago, the developers touted it as the ideal tool to help employees become more productive, collaborate more efficiently, and complete tasks on time. Bringing all these elements together is […]

As businesses continue to use more apps and tools that allow them to collect, store, and process customer information, the amount of data in their systems grows exponentially. However, not all of the collected information is important or even useful. Gathering more data requires finding a way to keep everything organized and relevant. These tips […]

Many small- and mid-sized businesses struggle to protect their data, often neglecting a critical component in their security strategy. If your organization still follows one or more of these bad security practices, correct them as soon as possible. Open wireless networks With just one main internet line and a couple of wireless routers, an entire […]

As with any communication that takes place over the internet, Voice over Internet Protocol (VoIP) calls have a raft of security risks. One of these is theft of service. Read on to learn more about this type of VoIP-related fraud, and how you can protect your organization against it. What is theft of service? VoIP […]

Microsoft Excel can be used to record inventory, create simple and complex formulas, and manage data. The world’s most popular spreadsheet program is chock full of features, and with a recent upgrade, users will be able to do more with their own data. Here’s how to make the most of it. Previous Excel upgrades include […]

Data dashboards have become increasingly popular for businesses over the past few years. They are a great data visualization tool that gives you an overview of how your business is performing, catering to a wide variety of users, from marketing staff to project managers. Let’s take a look at how dashboards can support your business […]

Smartphones help us complete various work and personal tasks, and, depending on our usage, we may need to recharge them several times a day. But when your charger is unavailable and you need power for your phone, charging at public kiosks can seem like a good substitute. Here’s one good reason why you shouldn’t plug […]

Silence during a phone call is often taken as a sign that the call was dropped. There’s no use staying on the line, so people hang up. It’s therefore no wonder that a CNN survey found that among Americans who are put on hold in silence, 70% of them hang up within 60 seconds. But […]

Microsoft 365 Groups has a nifty feature called connectors, which enables users to link to and get information from third-party apps in Microsoft Outlook. This means relevant content and updates are shared immediately in your group feed, making workflow and collaboration more seamless. Find out more about how connectors can boost your team’s efficiency and […]

Your small business’s data is valuable, and utilizing it for growth strategies lets you discover opportunities. One way to do that is to use business intelligence (BI) tools. Multinational companies have been using them for years with the assistance of experts who help make sense of massive amounts of data. Now that there’s a growing […]