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Voice over IP (VoIP) upgrades are the clear choice for businesses that want to cut telecommunications costs and improve customer service. It’s a versatile technology with incredible customizability, and although we do most of the work for you, it’s important to understand the difference between proprietary and open-source systems. What are “proprietary” systems? When most […]

Microsoft recently announced that it’s revamping Outlook’s user interface and improving certain features. The redesign is aimed at decluttering the desktop version and align it with the much cleaner and more user-friendly iOS version. Mac and Windows users can look forward to a sleeker design, better features, and reduced complexity. How Outlook will be simplified […]

Your passwords are the gateway to your files, money, and identity, so it’s no surprise that hackers are constantly trying to steal them. Most cybercriminals will use malware to do the trick, but they also have other means at their disposal. Google’s year-long security investigation provides the details. The results From March 2016 to March […]

For most people, Google is the first stop when searching for a specific business. And in some cases — like searches for gyms and beauty salons — people are using Google to help them contact the business about an appointment. Now, the search giant has made that possible right from its results pages. How to […]

Strategies for attracting new customers are always changing, and Google is shaking things up yet again. Apart from well-placed keywords and link-worthy content, reviews from sites like Facebook and Yelp will be displayed in the search results. How Google changed search results Google’s new search algorithm is designed to lead people to high-quality products and […]

The next big thing in cloud computing is capturing small-business owners’ attention, and it’s easy to see why. Even after migrating to the cloud, businesses are still forced to deal with configuring and maintaining servers; it’s just done over the internet. Serverless computing changes that entirely. What is it? Outsourcing workloads to the cloud — […]

Relying solely on your phone for business communication made perfect sense decades ago. But if you carried that over today, your business would fail. This is because business communications now must include mobility, instant messages, and video conferencing. And to bring it all together seamlessly, you need unified communications. What is unified communications? Unified communications […]

From cloud hacks to malicious macros, hackers are becoming more creative in how they breach Microsoft Office. And although Microsoft releases security patches as soon as vulnerabilities are discovered, there’s a new hacking technique that allows cybercriminals to slip past traditional threat detection tools. What’s the new Office threat? The Office exploit takes advantage of […]

For ages, most people assumed that setting a strong password on their WiFi router was enough to prevent cyberattacks, but recent events prove otherwise. Two Belgian security analysts have found a serious weakness in WiFi networks, called KRACK, that puts your wireless devices in danger. What is KRACK? Simply put, KRACK, short for ‘key reinstallation […]

Mark Zuckerberg and Elon Musk are not the only ones dabbling with AI and machine learning. According to Cisco, these technologies might be key to the future of IT system management and business continuity, both of which have grown increasingly complex over the years. Artificial intelligence (AI) and machine learning are extremely useful in helping […]