Beyond the established benefits of Voice over Internet Protocol (VoIP), AI-powered VoIP offers a transformative approach. This innovation harnesses artificial intelligence (AI) to streamline telecommunications operations and deliver a superior user experience. AI-powered call analysis AI-powered customer experience analysis offers valuable insights into your customer service operations. These tools can automatically parse call recordings, identifying […]
Optimizing efficiency and enhancing customer experience with AI
4 Ways AI-powered VoIP can benefit your business
In business, time is money. For instance, the faster you can communicate with colleagues and customers, the more productive you can be. That’s why so many companies are turning to AI-powered Voice over Internet Protocol (VoIP) for their telecommunications needs. This technology offers a number of benefits and features over traditional phone systems. Keep reading […]
Is AI-powered VoIP the next step?
The use of artificial intelligence (AI) is becoming increasingly common across numerous industries. In fact, AI-powered Voice over Internet Protocol (VoIP) technology is reshaping business telecommunications. These are the features your company will benefit from the most. Interactive voice response (IVR) systems with conversational AI An IVR system is designed to automatically respond to customer […]
How AI can shape the future of VoIP
Artificial intelligence (AI) and Voice over Internet Protocol (VoIP) are among the fastest-growing elements in the technology industry. Emerging AI-driven applications and cloud-based services provide significant enhancements to businesses, with AI’s cognitive nature and VoIP’s cost-saving potential proving to be a match made in heaven. As time goes by, these technologies will become staples in […]
Is AI-powered VoIP the next step?
AI-driven advancements are changing the way organizations conduct business. When it comes to VoIP telephony, AI’s cognitive systems could offer proactive and predictive automation processes to increase efficiency and improve decision-making. Read on to learn how. Contact center operations Highly automated VoIP technology enables businesses to manage their call centers easily and reduce the need […]
The latest and greatest Office 365 updates
Office 365 just keeps getting better and better. Check out how these new and upcoming enhancements can improve productivity. Office Write and draw with digital ink Typing is easy on desktops and laptops, but when you’re on touch-enabled devices, keyboards are cumbersome to use, whether they are extra hardware or as space invaders on your […]
AI-powered VoIP: what businesses can expect
Automating business processes is a necessity for most organizations. While the human element is still important, automation increases time to market and saves money. And because telecom is an essential part of businesses’ operations, AI developers are introducing advances in VoIP telephony that will take automation to a whole new level. Contact Center Operations Thanks […]
New AI-driven Features For Office 365 Users
Enriching Office 365 with more everyday AI functionalities, Microsoft has introduced ‘Insights Preview’ to MS Excel, ‘Acronyms’ feature for MS Word, and a Text-in-image search feature to help its users to do their best work. Learn more about the recent upgrades to Office 365 products and the new Microsoft Whiteboard Preview app in this article. […]
5 social media trends to watch for!
With the tug-of-war between mammoth social media platforms for daily users, 2018 is poised to become the biggest year for technological advancements in the industry. As social norms related to social media change, here are the top 5 trends we expect to become mainstream this year. The boom of Augmented Reality The launch of the […]