Which Microsoft 365 plan should I choose for my business?

Confused about which Microsoft 365 plan you should procure for your business? Understandable, given how complicated Microsoft packages their business solutions subscriptions. Read on to get a simplified outlook on the different plans and packages available today. Information workers or frontline workers? Microsoft 365 is the obvious choice if you’re running cloud-based business systems, but […]

Which Office 365 plan is right for you?

Collaboration, file sharing, and data management are made easier with Office 365. You can use its apps anytime, anywhere, and on any device, but do you really need all the features of the fully fledged subscription plan, or is a smaller package a better fit for your business? We’ve provided a list of the different […]

Open-source or proprietary VoIP: A guide

Your managed service provider (MSP) may have your IT covered. But knowing a thing or two about internet-based phones will help you understand which ones will fit your business. What are your choices? Which one is better? Read on to learn more about at Voice over Internet Protocol (VoIP) systems. What are “proprietary” systems? When […]

Optimize your VoIP experience with these 4 apps

Whether it’s families searching for an affordable way to keep in touch with their loved ones, online gamers who want a simple communication medium, or business executives who are using video conferencing and telepresence to lower travel costs, VoIP has become a part of their daily lives. These are the apps you should download for […]

Promoting collaboration tools adoption

Collaboration tools enhance efficiency and productivity,  enabling organizations to work faster and better. But for collaboration tools to truly deliver on their promise, you need employee buy-in. Accelerate collaboration tools adoption with these tips. #1 Conduct an audit and have your use cases ready – The first thing you need to do is run an […]

New VoIP feature released by Skype

It is no secret that the internet is unsafe, with attacks occuring every second. Having a secure network that ensures privacy when communicating with others through the internet can be even harder. As a solution, Skype recently launched a new feature that guarantees total privacy when conversing. Benefits of using Private Conversations Named ‘Private Conversations’ […]

VoIP vocab: Open source and Proprietary

Voice over IP (VoIP) upgrades are the clear choice for businesses that want to cut telecommunications costs and improve customer service. It’s a versatile technology with incredible customizability, and although we do most of the work for you, it’s important to understand the difference between proprietary and open-source systems. What are “proprietary” systems? When most […]

Be careful of ransomware-infested Skype ads

Since Skype is a free service for consumers, it generally has to rely on advertising to turn a profit. As a result, most users regularly see banner ads on the video calling interface. Recently, hackers have begun to exploit these advertisements by distributing fake ads that contain ransomware. If you’re an avid Skype user, here’s […]

Office 365: What plan is the right one?

There’s a lot to like about Office 365. You have access to cloud-based productivity suites, Microsoft email servers, SharePoint, and more. But not all Office 365 license plans offer the same features and services. When looking for an Office 365 plan for your business, make sure to follow these tips. Business or Enterprise? If you’re […]

Skype launches new communication hub

Skype as a desktop communication tool is largely popular with consumers and businesses alike, yet its mobile app leaves much to be desired. Whether it’s the slow VoIP service or limited communication features, there’s definitely a lot of room for improvement. And apparently, Skype has acknowledged these concerns as they’ve recently launched Skype Mingo, a […]