Businesses that once adopted Voice over Internet Protocol (VoIP) to save money and improve call quality are now tapping into something even more powerful: artificial intelligence (AI). AI is being woven into communication systems to not just support calls, but to understand, adapt, and learn from them, making conversations smarter and customer service more seamless. […]
Zero trust is an essential security framework that safeguards businesses against significant financial and reputational risks of data breaches. This approach promises a functional, highly protective system for all your digital assets. Read this article to learn the essential strategies needed to successfully implement a zero trust architecture that makes your business more cyber resilient. […]
Still using a traditional phone system for your business? You might be missing out. This post breaks down why VoIP is now a must-have for small businesses, and how it can help you work smarter, not harder. What is VoIP? VoIP, or Voice over Internet Protocol, lets you make and receive phone calls over the […]
Microsoft is celebrating 40 years of Windows with something more ambitious than cake and nostalgia — it’s reinventing its flagship OS from the ground up. At Ignite 2025, the tech giant laid out its boldest vision yet: a Windows deeply integrated with AI and built for the age of intelligent agents. Copilot+ PCs get exclusive […]
If your workday constantly feels like a scramble, you’re not alone. The good news? There are practical tech strategies you can use right now to reclaim your time, reduce stress, and get more done without burning out. Streamline routine work with automation Workflow automation eliminates repetitive tasks. Instead of manually sending follow-up emails, updating spreadsheets, […]
For retailers, the holidays mean bustling stores and record-breaking sales. Unfortunately, it also means increased cyberthreats. Hackers and scammers ramp up their activity during the busiest time of the year, preying on distracted staff and eager shoppers. Here’s how store owners and retail managers can prepare for and fend off the most common holiday cyberthreats. […]
Making voice and video calls over the internet should be easy, but it’s not always the case. Some networks block Voice over Internet Protocol (VoIP) apps, while others leave your call data exposed. Using a virtual private network (VPN) with VoIP adds a layer of privacy and helps ensure stable, reliable communication, whether you’re managing […]
Many businesses are unknowingly vulnerable to cyberattacks due to simple misconfigurations in their cloud environment and inadequate security measures. Find out where your greatest risks lie and learn how to fix them. Why cloud security continues to fail A recent report by the cloud security firm Tenable highlights an alarming trend: 74% of companies surveyed […]
Voice over Internet Protocol (VoIP) systems are the lifeblood of modern business communication — and a prime target for cybercriminals. Given VoIP’s critical role in everything from sales calls to customer support, a successful breach of your VoIP systems can cripple daily operations, lead to massive data leaks, and cause financial ruin. Protect your VoIP […]
Are you still using an older version of Microsoft Office, specifically 2016 or 2019? If so, Microsoft has important news for you. Support for these products officially ended in October 2025. While your applications will still run, they are now vulnerable. Microsoft is no longer fixing bugs or, most importantly, patching security holes. Why this […]